Frequently Asked Questions
FAQs about our PMOS / PCOS treatment, policies, and more.
Frequently Asked Questions
Have questions? You’re in the right place. Below you’ll find answers to our most frequently asked questions about PMOS (formerly PCOS), our telehealth services, appointments, and treatment options.
If you’re looking for more information about what to expect as a patient, be sure to visit our How It Works page. You can also find our policies, including our Terms of Service and Privacy Policy, linked in the footer of our website.
PMOS and PCOS General Questions
Polyendocrine metabolic ovarian syndrome (PMOS) formerly known as Polycystic Ovarian Syndrome (PCOS) is a complex chronic hormonal condition affecting 10-20% of all women globally, driven by insulin resistance secondary to overproduction of androgens. Symptoms may include obesity or weight gain around the abdomen, irregular periods, difficulty conceiving, unwanted hair (hirsutism), acne, and moodswings. Syndrome means not all symptoms are present for diagnosis. It was renamed to PMOS in May 2026, since ovarian cysts are not related to the condition and the name itself is a misnomer. Long term risks of untreated PMOS include metabolic syndrome, obesity, diabetes, and increased risk for cardiovascular events.
Polyendocrine metabolic ovarian syndrome (PMOS) formerly known as Polycystic Ovarian Syndrome (PCOS) was renamed in May 2026 to better encompass the complex metabolic and endocrine dysfunction that affects multiple body systems. You can read out blog about the name change here.
Yes, because they are the exact same condition.
This transition will take place over a 3 year period. During this time you will see dual branding as PCOS Sisters and PMOS Sisters.
During the 3 year transition from PCOS to PMOS, both are often used to clearly demonstrate that they are the same condition with a new name.
Telehealth & Visit Questions
Telehealth services are safe and effective for the evaluation of most medical conditions. Your telehealth appointment will occur with a face-to-face video chat. However, we can manage your existing medications via telehealth. We will refer for a physical exam every year.
You must be physically located in any of the states we serve at this time for medical visits, however you do not have to be a resident of these states. Click here to see our service area.
Upload or present photo ID at time of service.Complete intake forms and weigh yourself with no shoes or clothing on the same scale prior to your visit.We will need blood pressure readings from home for hypertension and a glucose log for diabetes if you're expecting changes in existing prescriptions. If no glucose log is available, we will need to order labs at the time of your visit.
PCOS Sisters Telehealth Clinic & Wellness Center accepts self -pay and insured patients. We accept insurance in many states. If we don’t accept your insurance for the $75 visits, you may self-pay and still use your insurance for labs, imaging, and medications. We cannot accept Medicaid or Medicare patients.
Yes! If you have insurance that covers your labs, imaging, and medications, you may use it, but you might find that our negotiated prices are cheaper if you self-pay.
Yes, a PCOS Sisters subscription membership is not health insurance and will not cover events such as hospitalization or care outside of our telehealth practice. It is recommended that you maintain catastrophic health sharing for these events or obtain a health-sharing membership such as Zion HealthShare. Learn more about them here: Zion HealthShare | Affordable Health Insurance Alternative
Imaging (if needed) is not included in the visit price, but there are many discount radiology/ultrasound clinics I can recommend. Negotiated price ranges from $100-200 for self-pay patients.
Labs are not included in membership subscriptions. You may take a lab order to any Quest labs for collection. Prices range from $50-200. I have worked hard to negotiate these low prices and I pass the savings on to you! Labs often cost much less when self-paying than when using insurance. Discount labs are not availble for New York residents.
There are certain conditions that are not suitable for diagnosis via telehealth.
*We cannot diagnose high blood pressure or asthma due to the in-person physical exam required which is not possible via telemedicine.
We will need blood pressure readings from home for hypertension and a glucose log for diabetes if you are expecting changes in existing prescriptions. If no glucose log is available, we will need to order labs at the time of your visit.
At this time we cannot prescribe controlled substances via telehealth visits per state laws.
Yes, but you must be a member. You can read about GLP-1's and PMOS management here.
Have more questions? Ready to Take Control of Your PCOS Symptoms?
Reach out to us anytime with questions. If you’re ready to start your journey towards a vibrant life with your PMOS systems under control, click below to get started today.
